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PRIVACY POLICY

Effective Date: July 24, 2023

ABC Catering Equipment is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

1. Who We Are

ABC Catering Equipment
48 Phakamile Mabija Rd, Kimberley North, Kimberley, 8301

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Delivery or billing address

  • Information submitted through enquiry or contact forms

We may also collect certain technical information automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Date and time of your visit

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and requests

  • Provide quotations and customer support

  • Process orders and deliveries

  • Improve our website and services

  • Communicate important updates relating to our products or services

  • Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers where necessary to:

  • Process payments

  • Deliver products

  • Provide website hosting or technical support

  • Meet legal or regulatory requirements

These parties are required to protect your information and use it only for the services they provide to us.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. However, no method of transmitting information over the internet or storing data electronically is completely secure.

6. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.

You can control or disable cookies through your browser settings, although some website features may not function properly.

7. Your Rights

Subject to applicable law, including the Protection of Personal Information Act (POPIA), you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where legally permitted

  • Object to or restrict certain processing of your personal information

  • Withdraw consent where processing is based on your consent

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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